Although Little Shop of Ours is relatively new to eCrater, we are not new to online retail. We have a proven track record of ensuring customer satisfaction with our online sales channels. We are proud Silver Powersellers on eBay with the UserID of NJReds75. You’ll find us on Amazon.com with the same userID. We are PayPal verified. We continue our commitment to ensuring your satisfaction with our products. If you are unhappy with your purchase, simply return it within 7 days of receipt and we will refund 100% of the merchandise purchase price. Should your dissatisfaction be due to an error in our listing, defective merchandise, or a shipping error, we will pay the return shipping as well.